Bilingual Reservation Agent (Spanish & English)
Location:
Remote (based near Ann Arbor, MI)
Pay:
$17.50
Hours:
Part-Time, 10–30 hours/week (flexible schedule based on availability)
Job Summary
Are you fluent in Spanish and English, love helping people, and enjoy the outdoors? We’re looking for friendly, motivated
Bilingual Reservation Agents
to assist customers with campground and park reservations across North America—all from the comfort of your own home. This is a great opportunity for anyone who thrives in a customer service role, enjoys computer-based work, and values flexible scheduling.
What You’ll Be Doing
As a
Bilingual Reservation Agent
, your core responsibilities will include:
- Customer Assistance: Answer inbound calls and help customers make reservations or find information about camping and outdoor experiences.
- System Navigation: Use reservation software to efficiently manage bookings and provide accurate information.
- Bilingual Support:
Provide exceptional service in both English and Spanish, ensuring clear communication with all callers.
In addition, you’ll participate in paid training sessions and ongoing learning opportunities to stay up to date on policies, systems, and service best practices.
What We’re Looking For
To be successful in this role, you should have the following:
Qualifications:
- Fluent in both Spanish and English (written and verbal).
- Minimum 1 year of customer service experience —call center background preferred.
- Access to a reliable computer, stable internet connection, and quiet workspace.
- Availability for flexible scheduling after training (10–30 hours per week).
Skills:
- Communication: Clear and friendly phone manner with a focus on customer satisfaction.
- Computer Proficiency: Comfortable navigating multiple systems and learning new software.
- Adaptability: Able to handle varying customer inquiries with patience and professionalism.
Why Join Us?
This is a fantastic part-time opportunity for those who want to work remotely, help others plan memorable outdoor experiences, and be part of a supportive, fun-loving team environment.
Highlights:
- Paid virtual training (Dec 8–12 and Dec 15, 2025)
- Flexible part-time hours after training
- Orientation: Dec 4, 2025 (via Microsoft Teams, 10:00 AM–3:00 PM ET)
- Seasonal position through November 1, 2026
- Opportunities for continued work in future seasons
Workbox Staffing Benefits:
- Weekly Pay
- Hire-in Opportunities
- Comprehensive Benefits including Health, Life, and Dental
- Veteran-Friendly and Equal Opportunity Employer
Ready to start?
Apply online today and let’s DO GOOD together!
