Customer Service Representative / Logistics Coordinator
Location: Elkhart, IN
Shift: Monday – Friday, 8:00 AM – 5:00 PM
Pay: $20.00 per hour with raise potential upon hire-in
Shift: Monday – Friday, 8:00 AM – 5:00 PM
Pay: $20.00 per hour with raise potential upon hire-in
Job Summary
Are you a motivated and detail-oriented individual looking for a new opportunity? We're seeking a Customer Service Representative / Logistics Coordinator to join our team in Elkhart, IN. In this role, you'll be a vital part of our operations, managing logistics accounts and ensuring efficient coordination of transportation, cartage, and warehouse activities while delivering exceptional customer service.
What You'll Be Doing
As a Customer Service Representative / Logistics Coordinator, your core responsibilities will include:
Managing logistics accounts: Coordinate assigned customer accounts and ensure transportation, warehousing, and cartage services are handled efficiently and accurately.
Providing customer support: Serve as the primary point of contact for customer inquiries, issue resolution, and account updates while building strong professional relationships.
Coordinating daily logistics operations: Work closely with internal teams, drivers, and warehouse personnel to ensure shipments and logistics activities remain on schedule.
In addition, you will also be expected to maintain accurate records, utilize warehouse management systems, communicate updates effectively, and assist with resolving operational challenges as they arise.
What We're Looking For
To be successful in this role, you should have the following:
Qualifications:
- Previous experience in logistics, customer service, or a related field preferred
- Strong organizational and multitasking abilities
- Ability to work effectively in a fast-paced environment
- Excellent verbal and written communication skills
- Ability to provide excellent service in an unpredictable environment
Skills:
Customer Service: Ability to build and maintain strong relationships while providing professional and responsive support.
Problem-Solving: Capable of addressing logistics and customer issues efficiently and effectively.
Organization & Coordination: Ability to manage multiple accounts and priorities while maintaining accuracy and attention to detail.
Why Join Us?
This is an excellent opportunity for both short-term and long-term employment. We are committed to providing a supportive work environment and opportunities for professional growth.
Workbox Staffing Benefits:
401(k) and 401(k) Matching
Health, Dental, Vision, and Life Insurance
Paid Time Off
Hire-in Opportunities
Veteran-Friendly and Equal Opportunity Employer
Health, Dental, Vision, and Life Insurance
Paid Time Off
Hire-in Opportunities
Veteran-Friendly and Equal Opportunity Employer
Ready to start? Apply online today and let’s DO GOOD together!
