Technical Service & Support Representative, $20/hr-Ft. Wayne
Are you ready to join a dynamic team where your customer service and office skills shine? We’re looking for an experienced Technical support representative to step into a hybrid role as a Technical support technician. This position offers the perfect blend of office-based tasks and hands-on involvement on the shop floor.
Key Responsibilities:
- Answering and managing calls in a professional and timely manner
- Handling customer inquiries and providing clear, effective resolutions
- Performing general troubleshooting and assisting with shop floor tasks such as assembly
- Managing basic office equipment
- Filing, data entry, and record keeping
- Maintaining an organized workspace and assisting with administrative needs
Qualifications:
- Proven customer service experience with strong communication and interpersonal skills
- Proficiency in basic office software (e.g., Microsoft office, email platforms)
- Strong organizational skills and attention to detail
- Team-oriented mindset with the ability to collaborate effectively
- Comfortable transitioning between office and manufacturing/shop floor settings
- Electrical knowledge is a plus!
This 1st shift position is great for someone who thrives in a versatile environment. Your day will include; assisting with administrative tasks to support the office and shop, managing phone calls, emails and communications, tackling issues that arise in the office and shop and providing overall support to the operations.
Let’s go to work! Apply online today or call our office at 260-470-3080.
Workbox Staffing Benefits:
- Weekly Pay
- Hire-in Opportunities
- Benefits including Health, Life, and Dental
Veteran Friendly and Equal Opportunity Employer
